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faq


- About the Works
- Our Services
- Purchase a Work
- Delivery

About the Works

What is an original print?

A print is an original work created from an engraved or drawn matrix, then manually printed in a limited edition (lithograph, engraving, woodcut…). 

Read the Printmaking Guide to learn more.

Are the works signed?

Most of the works offered are hand-signed by the artist. This information is always specified in the artwork’s description, whether the work is hand-signed, plate-signed, or unsigned.

How is the authenticity of a work guaranteed?

Each work is carefully selected by our expert Thaddée Poliakoff and comes with a certificate of authenticity issued by him (except for posters).

Where can the works be seen?

Our works are exhibited in our two Parisian galleries:

  • 53, rue de Turenne, Paris 3rd (Marais district)

  • 6, rue de l’Échaudé, Paris 6th (Saint-Germain-des-Prés district)

Each artwork’s page indicates which gallery it is located in.

How can I keep up with your latest additions?

Subscribe to our newsletter (icon at the top left of the website).

To follow a specific artist, go to their page and click on “Follow this artist”.

How can I find out if you have works by a specific artist?

Search their name via our artist index.
If you don’t find the work or artist you’re looking for, leave us your contact details via our contact form: we’ll reach out as soon as a relevant work becomes available.

What is the heart-shaped icon for?

It allows you to save your favorites while browsing. By clicking on the heart icon in the menu, you’ll find your full selection.
To save it across devices, create a customer account.

Our Services

Are the works framed?

This is specified on each artwork’s page.

If the work is framed, the listed price includes the frame.

If the work is unframed, we can offer a custom framing service. The cost depends on the type of frame selected and will be provided as a quote, with no additional commission from the gallery.

Can I request personalized advice?

Yes. If you have a project, a space to decorate, or a specific budget, we can offer you a tailored selection of works.
Contact us at info@lecoindesarts.com or on WhatsApp at +33 6 95 16 31 52, or schedule an appointment in one of our galleries.

Are you an architect or interior designer?

We regularly work with professionals. Contact us at info@lecoindesarts.com or via WhatsApp at +33 6 95 16 31 52 to discuss your projects and a possible collaboration.

Are you a company?

We assist you in integrating artworks into your professional spaces.
We offer a leasing solution for artworks, allowing for advantageous tax deductions.
To learn more, click here.

Purchase a Work

How to purchase a work on the website?

Click on “Add to cart”, follow the checkout steps and complete the payment.
A confirmation will be sent to you by email.

What payment methods are accepted?

  • Credit cards (Visa, Mastercard, American Express…)

  • Bank transfer

  • PayPal (up to €1,000)

  • In the gallery: cash (up to €1,000 for French residents, €10,000 for non-residents)

Can I pay in instalments?

Yes, that’s possible. Contact us to learn more about the terms.

Is my personal data protected?

We guarantee the confidentiality of your information. Payment data is never stored.

A problem with your order?

Contact us anytime at info@lecoindesarts.com or at +33 1 44 41 12 52.

Delivery

Where do you deliver?

We deliver worldwide.
For shipments outside the European Union, customs duties and taxes may apply. These fees are your responsibility and are charged by the carrier.

What are the delivery times?

Works are delivered within 1 to 3 business days.

What is the delivery cost?

Delivery has an additional cost of €45.
This includes express shipping, secure packaging, and insurance for the full value of the artwork.

Free delivery for purchases over €1,200.

How can I track my order?

A tracking link is sent to you by email once the shipment is made.
You can also track your order in your customer area, under My Orders.

Can I change my delivery address?

Once the order is shipped, the address can no longer be changed.
Please contact us promptly for any correction before dispatch.

What if my artwork arrives damaged or is lost?

Immediately take photos of the package and the artwork (before opening if possible).
We guarantee 100% insurance coverage on our shipments: you will be reimbursed or offered an alternative solution.

Secure payment
3DSecure 2.2

Free DHL Express delivery from €1,200
Carefully prepared parcel
Parcel tracking

Shipment insured
for the value of the artwork, covering theft and damages

Fairest prices
Certificate of authenticity
Two galleries in Paris

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