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Delivery of your artworks


- Delivery times and gallery collection
- Delivery costs, insurance and customs
- How we pack your artworks

At Le Coin des Arts, every work is custom-packed by our team, insured for its full value and sent by express with DHL Express, in France and worldwide. Delivery is free on all orders of €1,200 or more, anywhere in the world – including the UK.

Your work is prepared and packed within 1 to 2 working days of your order. Once DHL Express has collected the parcel, delivery takes 1 to 3 working days depending on the destination.

We always choose express rather than economy shipping, with delivery against signature. As soon as your parcel is dispatched, you receive a tracking number by email so you can follow it right up to delivery.

For shipments outside the European Union – including the United Kingdom, Switzerland and the United States – customs clearance may add a little time.

Can I collect my work from the gallery?

Yes. You can collect your work free of charge from either of our two Paris galleries during opening hours:

  • Saint-Germain-des-Prés – 6, rue de l’Échaudé, 75006 Paris (Monday to Saturday, 11am–1pm and 2pm–7pm);

  • Le Marais – 53, rue de Turenne, 75003 Paris (Tuesday to Saturday, 11am–1pm and 2pm–7pm).

Just let us know which gallery you prefer when you place your order.

Delivery costs, insurance and customs

Delivery is free on all orders of €1,200 or more, whatever the destination.

Below this amount, a contribution to shipping costs applies:

  • up to €250: €25;

  • €251 to €1,199: €45.

These costs include custom packing and insurance, taken out automatically, which covers the value of the work (the amount shown on the invoice) against theft and damage throughout transit. Responsibility passes to you when you receive the work.

International shipping and customs

For deliveries outside the European Union, import duties and taxes may apply. They are set by the authorities of the destination country, are payable by the buyer and are settled directly with DHL Express, who will guide you through customs clearance.

Shipping to the UK: since Brexit, parcels from France go through UK customs. Works of art benefit from a reduced rate of import VAT (currently 5%), which DHL Express collects before delivery.

We cannot handle customs clearance ourselves, but we remain on hand after dispatch and will liaise with DHL Express if needed.

How we pack your artworks

Every work is packed by our team according to its technique, size and fragility.

Works on paper

Large-format lithographs and screenprints that can safely be rolled are shipped rolled in a rigid tube. More fragile works are shipped flat: etchings and engravings whose plate mark (the impression left by the plate) must be preserved, pochoirs, pastels, antique papers and small formats.

Here are the steps of flat packing at our gallery, in pictures:

Preparing to pack a print: sheets of tissue paper laid on rigid cardboard, handled with white cotton gloves

1. Preparation
Cotton gloves, tissue paper and rigid board cut to size.

Lithograph protected in a tissue-paper folder, laid flat on rigid cardboard

2. Protection
The work is slipped into tissue paper.

Print held on the cardboard by paper corner protectors secured with tape, before the board is closed

3. Securing
Corner protectors: the tape never touches the work.

Flat cardboard package closed over the artwork and taped along the edges, with a reproduction of the work stuck on top

4. Closing
A second board closes the package.

Artwork package fully wrapped in bubble wrap and sealed with tape

5. Bubble wrap
It absorbs shocks, especially at the corners.

Artwork package wrapped in kraft paper over the bubble wrap

6. Kraft paper
A strong, discreet outer layer.

Finished artwork package sealed with red and white tamper-evident security tape

7. Security tape
It leaves a visible mark if the parcel is opened.

And for shipping in a tube:

Print being rolled between sheets of tissue paper by a person wearing cotton gloves

1. Rolling
The work is rolled loosely between sheets of tissue paper.

Print rolled in tissue paper being slid into a rigid cardboard shipping tube

2. Rigid tube
The roll is slid into a thick cardboard tube cut to length.

End of a shipping tube packed with tissue paper before the end cap is fitted

3. Packing
Tissue paper fills the ends, then the tube is closed with its end caps.

Artwork shipping tube sealed with tamper-evident security tape

4. Security tape
It seals the tube and leaves a visible mark if opened.

Entrusting us with a work to sell? You can follow these same steps to ship it to us. Find out more on our valuation and selling page.

Framed works

As glass is fragile, we prefer to ship frames fitted with Perspex (acrylic glazing) (see our framing page), which carries no risk of breakage for the work or the frame.

When a frame is glazed with glass, we apply protective tape to it, which holds the pieces in place if it breaks and prevents the glass from damaging the work. The frame is then packed in a reinforced parcel.

For maximum protection, you can also ask for your framed work to be shipped in a wooden crate, still with DHL Express. As the crate and shipping are quoted separately, please contact us before ordering.

Ceramics and sculpture

Ceramics are shipped in reinforced packaging, padded on all sides to prevent any impact. For sculpture, depending on its weight and fragility, we can arrange shipping in a crate, on quotation.

What to do when your parcel arrives

On delivery, check the condition of the parcel before signing for it.

  • If the parcel looks damaged, note specific reservations with the courier (for example “crushed box” or “dented corner”) and take photos of the parcel.

  • Let us know within 48 hours at info@lecoindesarts.com, attaching your photos.

This deadline matters: we must ourselves notify our insurer within 48 hours for the transit insurance to apply.

Returns and right of withdrawal

For any purchase made at a distance, you have a 14-day right of withdrawal from the date you receive the work. Return conditions are set out in our terms and conditions of sale.

For any specific request regarding delivery, packing or customs formalities, please do not hesitate to contact us.

Secure payment
3DSecure 2.2

Free DHL Express delivery from €1,200
Carefully prepared parcel
Parcel tracking

Shipment insured
for the value of the artwork, covering theft and damages

Fairest prices
Certificate of authenticity
Two galleries in Paris

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Delivery address
Frame Optional

This is a 100% custom-made frame, carefully crafted by a professional framer. Finishes are available in light oak, white wood or black wood, with or without mat board and plexiglass. Delivery times may vary depending on the order, with an average lead time of 10 days.

This option will be offered during the cart step.

Customize your frame

This is a 100% custom-made frame, carefully crafted by a professional framer. Finishes are available in light oak, white wood or black wood, with or without mat board and plexiglass. Delivery times may vary depending on the order, with an average lead time of 10 days.

Frame color

Light oak Light oak
White White
Black Black

Mat board

Yes
No
Total : €